When you process documents in a QuickBooks Online connected account, the vendor options in your document processing page is populated by QuickBooks. If this is the first time the vendor is being used in clickBACON it does not yet exist in clickBACON which means you will not be able to create Vendor Specific Document Hold Rules.
Process your document and push it to QuickBooks Online. Once this is done, the vendor will be created in clickBACON and give you the ability to create Vendor Specific rules.
We do this to ensure that your list of vendors in clickBACON is as clean as possible.
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