This requires an integration with your POS. Please contact [email protected] if you would like to connect your POS system.
When your Daily Sales Receipt (DSR) is out of balance, you will not be able to sync the record without first balancing it. If you click on the HOW TO FIX link, it will show you the most common reasons that this happens and where you can investigate in your POS to find the difference.
Create a MANUAL EXPENSE
In many instances, you can balance your DSR by entering the amount in Cash Over/Under. Scroll down to MANUAL EXPENSE and click the + button
Enter the manual expense
Click on the Manual Expense box and search for Cash Over/Under.
Enter the amount in the box below. You can enter a memo if you'd like (EG. unpaid order)
Click UPDATE when done.
If you have multiple manual expenses, you can click the ADD EXPENSE link.
Once balanced, click the green SYNC button.
