When a document is uploaded to clickBACON, we send a confirmation email back to the person who sent it in. That’s great when it’s a user on your team — but not so great when it’s a customer or vendor and you don’t want them getting any follow-up.


Now you can choose exactly where those confirmations go by setting a custom reply email address for all uploaded documents.

Why you might use this:

  • You’re a bookkeeping partner who doesn’t want document confirmations going back to your customer

  • You’re uploading files on behalf of someone else, and you want to get the confirmations instead

  • You’ve asked your vendors to email documents in, but you don’t want them receiving any system replies

How to set your custom reply email address:

  1. Click the gear icon

  2. Choose SETTINGS from the drop down

  3. Select the DOCUMENTS tab

  4. Find the setting called EMAIL UPLOAD REPLY ADDRESS

  5. Toggle the switch to ON

  6. Click the ENTER button

  7. Type in the email address where you want replies to go

  8. Click UPDATE to save your changes

That’s it. Once it’s set, all document confirmation replies will go to the email you entered — no more emails going back to vendors or customers by accident.